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Delivery & Pick-Up Info

HOW IT WORKS:

Sign Up

Create an account in just a few minutes at BoxN’Drops.

Choose your items

Shop all our usual items from supplements, groceries and beauty care.

Checkout

Click on ‘check out’ to finish your order. You will need to create an account to complete your order if you haven’t done so already.

Pickup or Delivery

Choose if you would like your purchase delivered to your home, or choose curbside pickup to have the order ready for you at your selected Vita Health location.

If you chose to pick up your order please have your order number ready and call the store during your selected pick up time. If you reach the store’s voicemail our team members may be assisting other customers at the time and are unable to answer the phone. Please call again or consider going inside to retrieve your order.

Let us do the work for you

Our employees will gather your order and have it ready for you to pick up or BoxN’Drops to deliver!

FAQ:

Is there a Delivery charge? Yes, there is a flat-rate delivery charge of $10 per order. Curbside pick-up orders are not subject to a delivery charge.

Can you deliver outside of the city? No, the couriers for our partner, BoxN’Drops, only deliver within Winnipeg city limits.

What form of payment do you accept?  We only accept credit payment at this time for all orders placed through BoxN”Drops.

How do I know whether my order has been accepted or if my order is on its way?  You can see the status of your order through the BoxN’Drops website or on the app. Once the courier has arrived, he or she will make contact with you to deliver your goods.

When can I pick up my order? Orders for pick up can be scheduled between 11am and 5pm in 15 minute intervals. When you arrive, please have your order number ready and call the store during your selected pick up time.

Can I accumulate Preferred Customer Points with my order?  No, these orders are sent to us via a third party and are not linked to your Preferred Customer Account.

Are the prices the same as in the store?  All regular prices are the same with BoxN’Drop orders as they are in store. However, we cannot honour sale pricing through BoxN’Drops as there are additional fees associated with running this service. 

Are these services available on Customer Appreciation Day?  We are unable to fill BoxN’Drops orders on Customer Appreciation Days. These are the busiest days of the month and we must prioritize helping customers in store, cleaning and sanitizing, and restocking shelves.

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