OUR COMMITMENT TO PRIVACY
Our stores have a long-standing history of respecting the rights of our customers. We are committed to the development of policies, procedures and service offerings that maintain those rights.
The management of Vita Health has created a Privacy Commitment and appointed a Privacy Officer. You are entitled to contact the Privacy Officer at any time about a privacy issue or concern. Through these actions, what has been our accepted practice becomes our documented commitment to you, our customer.
We only collect what we need…We hold personal information about customers, which can include your name, address and age. We only collect this information from you to understand your needs and to develop, offer and manage products and services that meet those needs.
Role of the Privacy Officer…The Privacy Officer is responsible for monitoring information collection, data security and ensures that all staff is aware of their responsibilities under the Privacy Commitment.
The 10 Principles of our Privacy Commitment
1. Accountability – We have designated a Privacy Officer who is accountable for our compliance with the Commitment.
2. Identifying Purposes – Before or at the time we ask you for personal information, we will identify the purpose for which it will be used.
3. Consent – We require your knowledge and consent for the collection and use of personal information.
4. Limiting Collection – The collection of personal information is limited only to the purposes we’ve identified to you.
5. Retention – We will only retain your information as long as necessary to fulfill identified purposes.
6. Accuracy – We will keep your information accurate, complete and up-to-date.
7. Safeguards – We will protect your personal information with appropriate safeguards.
8. Openness – We will make specific, understandable information readily available to you about our personal information policies and practices.
9. Individual Access – When you request it, we will give you access to the existence, use and disclosure of your information. You are entitled to question its accuracy and completeness, and its uses.
10. Challenging Compliance – You are entitled to question the Privacy Officer about our compliance with any of these principles.