At Vita Health Fresh Market our values are simple:

1. We build long-term relationships
2. We are proud, passionate and professional
3. We go above and beyond
4. We love people

If these values speak to you, we want to have a long-term relationship with you!

Check below to see which positions Vita Health Fresh Market is hiring for:

Support Technician

 Objective

• to manage all IT systems, networks, and hardware & software infrastructure.

 

Responsibilities

- provide excellent technical support to six retail locations and the corporate office

- manage internal ticketing systems

- maintain ecommerce and local delivery websites

- maintain electronic data interchange system

- keep the hardware assets listing up to date

- follow a maintenance schedule for all hardware and software

-  manage all computer hardware and software upgrades

-  endeavor to find efficiencies in current systems and recommend new technologies

-  maintain and develop IT user manuals and training documentation

 

Requirements

- currently enrolled in or graduated from a recognized technology support program

- two years practical experience in computer hardware and software

-  must have strong familiarity with PC hardware, software and peripherals

-  must have experience in Microsoft products such as Windows 10 and Office 365

-  experience with SharePoint and Power BI would be considered an asset

- Microsoft Power Platform Certification(s) would be considered an asset

-  experience in SQL database would be considered an asset

- experience with TeamViewer would be considered an asset

- experience with Shopify or Amazon would be considered an asset

-  some knowledge of Apple products would be an asset but is not essential

- some knowledge of Google Chrome would be an asset but is not essential

- some knowledge of Adobe products would be considered an asset

-  experience with remotely accessing networks such as security cameras is beneficial

-  knowledge of Shaw and MTS internet and phones hardware would be an asset

- knowledge of retail ERP systems would be considered an asset

- knowledge of EDI systems would be considered an asset

- retail experience preferred but not a requirement

- call center experiences an asset

- interest in our industry preferred but not a requirement

 

Leadership

-  excellent interpersonal and communication skills in the English language

-  must have the ability to show patience with team members with little or no IT skills

-  strong analytical and long-term problem-solving skills

- ability to organize, manage and prioritize multiple assignments and deadlines

- must be able to work as an individual and in a team

- must be able to work remotely and in office environment

- must be available for after-hours work emergencies

- must be able to schedule work after normal working hours as necessary

- ability to drive and have access to own vehicle (a mileage allowance is available)

We are always looking for great people! Please feel free to apply even if a location or a posting is not yet available. Please apply using the form below.

 

PLEASE APPLY VIA THIS FORM HERE